At FAIRPLAYSPORTSINDIA, we strive to provide high-quality products and exceptional customer service. However, if you are not completely satisfied with your purchase, you may request a return or refund, subject to the following terms:

1. Return Requests:

  • To request a return, you must email us at [fairplaysportsconsultant@gmail.com] from the same email ID used for the purchase.
  • In the email, provide your order number, the product details, and the reason for the return.

2. Eligibility for Returns:

  • Returns will be considered only if the product falls under one of the following categories:
    • Product defects or manufacturing issues.
    • Incorrect product received (different from what was ordered).
    • Product damaged during shipping.
  • The return request must be submitted within 24-36hours of receiving the product.

3. Non-Eligible Items:

  • Products that are damaged due to misuse or mishandling.
  • Products without their original packaging, tags, or accessories.
  • Products that are customized or made-to-order.
  • Clearance or sale items (unless defective).

4. Processing Time for Returns:

  • Once we receive your return request, we will review your case within 24-36 hours.
  • If approved, you will receive instructions on how to proceed with returning the product.
  • If your request is not covered under our policy, the case will be rejected, and no return or refund will be issued.

5. Refunds:

  • Refunds will be issued only for approved return cases.
  • Upon receiving the returned product in its original condition, we will process the refund within 24-36hours.
  • Refunds will be made to the original payment method used for the purchase.
  • Once the refund is approved, your amount will be credited to the original payment method with in 3-7Days.

6. Shipping Costs:

  • Shipping costs for returning the product are the responsibility of the customer unless the return is due to a product defect or error on our part.

7. Rejected Return Cases:

  • If your return request is rejected, no refund or replacement will be provided. The product will remain with you, and no further actions will be taken